Returns & Exchanges
At Casuals Warehouse Clothing, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags attached. Our streamlined process ensures that updating your wardrobe remains as effortless and stress-free as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely pack the items in their original packaging, ensuring all clothing tags are intact and including a copy of your packing slip.
- 3.Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and affix it firmly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to any authorized carrier location and keep your tracking receipt; your refund or exchange will be processed within 5-7 business days of receipt.
